Customer support
HELP FOR
EVERY ORDER.
Questions about an order, delivery, the product, or store policy? Use the verified customer-support details below.
Email customer supportsupport@thestorefront.ccSend an email ↗Change a delivery addressUpdate shippingChange the ship-to for a paid order ↗
BEFORE YOU
CONTACT US.
For an existing order, have the receipt email and order number available. For loss or transit damage, keep the packaging and carrier information. Do not send returns without written return instructions.
Store operator
Snow Floaties is operated by TheOtherStore, the seller responsible for support, fulfillment, returns and refunds. Automotive names and marks appear in the supplied product artwork; no automaker affiliation or licensing is claimed. Artwork does not establish dimensions, rider limits or safety certifications. Contact support for product specifications before ordering.